Privacy & Cookies Policy (eng)

Information about the use of personal data.

 

Personal Data Processing

Never and for any reason do we sell or rent user data to third parties. The only uses of the Data are those highlighted in this policy. Users are the sole owners of their data and may request its modification or cancellation at any point in time.

 

Data Holder: Who We Are

The holder of the data is MAURIZIO GUERMANDI S.R.L., registered office in Via Bellacosta 26 40137 Bologna, in the person of the Sole Trustee.

 

Email address of the Holder: info@guermandi.it

Maurizio Guermandi Srl is hereinafter referred to as the Guermandi Group, the Agency or the Group.

 

Purposes of the collected data

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to accounts of third party services, Management of payments, Infrastructure monitoring, Address management and sending of email messages, Analytics, Display of content from external platforms, Commercial affiliation, Interaction with support platforms, feedback and live chat, Management of user databases, Management of requests support and contact Hosting and backend infrastructure.

Data types

Among the Personal Data collected from the Group sites and applications, either independently or through third parties, there are: Cookies, Usage Data, Password, Name, Last Name, Email, Company Name, Telephone numbers.

Additionally, all the necessary data to supply the services object of contract between User and Owner are also collected. Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be processed with physical and digital tools useful for the supply of the requested service (eg management software and billing, hosting, CMS, and other tools ).

Data Safe-Keeping and Management

The Holder takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of the Agency (administrative, commercial, marketing, legal, system administrators) or external subjects may have access to the Data (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies); these are also appointed, if necessary, Accountable Data Processors by the Data Holder. The updated list of Accountable Data Processors can always be requested from the Data Holder.

 

Contact Form

Contact forms are available on several pages of the Group sites. The purposes and type of data collected through the contact forms are explained in the forms themselves. The data that the User decides to send through these forms remains stored in the e-mail (Gmail), in the site database and in the backups. If requested by the User at the time of filling out the contact form, the data will be included in the Group’s mailing list (see “Newsletter”).

 

Social Media

We use social media as a tool for contacting users and to present and market our business.

Our use of social media is highlighted within the Group’s websites. For example, you can watch videos that are uploaded to our YouTube channel and follow links to and from our Twitter and Facebook accounts.

Each social media channel has its own privacy policy that is valid for processing personal data once the users navigates their platform. For example, if you choose to watch one of our videos on YouTube, you can refer to the privacy policy of  YouTube; if you browse our Twitter activity on Twitter, you will need to accept the privacy policy of  Twitter, the same is also true for  LinkedIn and Facebook.

For any doubts pertaining the use of data, we recommend that you read the privacy policy of each social media channel carefully before engaging with it.

Newsletter

The Group newsletter is managed with MailChimp, and the contact data is thus stored on MailChimp servers (even outside the European Union). We perform periodic backups of our mailing lists, which are stored in compliance with current safe-keeping  regulations, through tools such as Drive and CRM.

Here you can read the privacy policy of MailChimp. Notifications containing contact details may be sent to us via email, managed through Thunderbird and  Gmail.

 

User Navigation Analysis

For statistical purposes and to improve the functionality of the Group sites, we use Google Analytics.

Google Analytics is set up so that IP addresses are anonymized, making it impossible to trace the navigation of a specific user, yet allowing to analyze aggregated data.

The information generated by the Google Analytics cookie about the use of the website is transmitted to Google and stored on servers located in the United States.

Google may transfer this information to third parties if this is required by law or if it is a matter of subjects processing this information on its behalf;  the information on privacy and use of Google Analytics data is here..

System and Maintenance Logs

For needs pertaining to operation and maintenance, the sites and applications of the Group and any potential third party services used by it may collect system Logs, which are files that record interactions and which may also contain personal data, such as the IP address of the User .

Legal Basis of the Data Processing

The Holder processes Personal Data relating to the User in the event one of the following conditions exists:

  • the User has given consent for one or more specific purposes;
  • the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;
  • the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;
  • processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

In any case, it is always possible to ask the Holder to clarify the concrete legal basis of each treatment and to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Location

The Data is processed at the operational headquarters of the Data Holder and in any other place where the parties involved in the processing are located. Please contact the owner for more information. The User’s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data.

You have the right to obtain information pertaining the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Holder to protect the Data.

Length of Data Keeping

The Data is processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Holder and the User will be retained until the execution of the contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Holder will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Holder in the relevant sections of this document or by contacting the Data Holder.

When the processing is based on the consent of the User, the Data Holder may retain the Personal Data for a longer period of time, until such consent is revoked. Furthermore, the Data Holder may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.

Personal Data will be deleted at the end of the retention period. Therefore, the right of access, cancellation, modification, as well as the right to data portability can no longer be exercised after the end of this term.

How to Exercise One’s Rights.

At any point in time you have the right to request a free verification, cancellation, or modification of your data, as well as to receive the list of people and organizations in charge of processing it. Users can do so by writing an email to info@guermandi.it. Requests will be processed by the Holder as soon as possible, and in all cases within a month.

Changes to This Privacy Policy

The Data Holder reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on the sites and applications of the Group and, if technically and legally feasible, by sending a notification to the Users through one of the contact details held by the Owner. Therefore, please visit this page regularly, referring to the date of its last modification, which is indicated at the bottom.

Information about the use of cookies.

This website uses cookies and similar technologies to ensure its proper functioning and to improve the experience of using online applications. Below is the detailed information on the use of cookies.

Definitions

Cookies are short fragments of text (letters and/or numbers) that allow the web server to store on the client (the browser) information that need to be reused during the same visit to the site (session cookies) or later, even after days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone).

Similar technologies, such as web beacons, transparent GIFs and all forms of local storage introduced with HTML5, can be used to gather information on user behavior and use of services.

In the following document we will refer to cookies and all similar technologies simply by using the term “cookies”.

Types of Cookies

Based on the characteristics and usage of cookies we can distinguish different categories:

  • Cookies strictly necessary (technical). These cookies are essential for the proper functioning of our website. The duration of cookies is strictly limited to the work session (they are deleted upon closing of the browser).
  • Analysis and performance cookies. These cookies are used to collect and analyze information about the website traffic and use, anonymously. Without the need for identifying the single user, these cookies allow, among other things, to detect if the same user returns at different times. They also allow us to monitor the system and improve its performance and usability. These cookies can be deactivated without any loss of functionality.
  • Profiling cookies. These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience. Our site does not use cookies of this type.

Third Party Cookies

By visiting a website you may receive cookies from both the visited site (“owner cookies”) and from sites managed by other organizations (“third parties cookies”). An example of these is the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These are generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.

The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is ruled by the relevant information to which reference is made. To ensure greater transparency and convenience, we are providing You the following web addresses where You can verify the information regarding cookies management by the aforementioned third parties.

Facebook Cookies Information: https://www.facebook.com/help/cookies/

Facebook (Configuration): access your account – privacy section.

Twitter Information: https://support.twitter.com/articles/20170514

Twitter (Configuration): https://twitter.com/settings/security

Linkedin Information: https://www.linkedin.com/legal/cookie-policy

Linkedin (Configuration): https://www.linkedin.com/settings/

Google+ Information: http://www.google.it/intl/it/policies/technologies/cookies/

Google+ (Configuration): http://www.google.it/intl/it/policies/technologies/managing/

Google Analytics

This site also includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These are third-party cookies as well, collected and managed anonymously to monitor and improve the performance of the host website (performance cookies).

Google Analytics uses “cookies” to collect and anonymously analyze information on the use of this website. This information is collected by Google Analytics, which processes it for the purpose of preparing reports on the activities on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google’s behalf.

For more information, please refer to the link below:

https://www.google.it/policies/privacy/partners/

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:

https://tools.google.com/dlpage/gaoptout

Durata dei cookie

This website does not use persistent cookies except for the Google Analytics cookies. The following are the durations of Google Analytics cookies:

__utma => 2 years

__utmb => 30 minutes

__utmc => Session

__utmt => 10 minutes

__utmz => 6 months

_ga => 2 years

_gat => 10 minutes

Cookies Management

The user can decide whether or not to accept cookies using the settings of his browser.

Attention: the total or partial disabling of technical cookies can compromise the use of some website features reserved for registered users. On the contrary, the public content can still be viewed in full even when disabling cookies.

The disabling of “third-party” cookies does not affect the navigability in any way.

The settings can be set differently for different websites and web applications. In addition, the best browsers allow the user to define different settings for cookies “owners” and those of “third parties”.

For instance, in Firefox, through the menu Tools-> Options -> Privacy, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal.

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Opera: http://help.opera.com/Windows/10.00/it/cookies.html

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT